Refund policy
At NexgearDigital.com, we prioritize your satisfaction. If you are not fully satisfied with your purchase, we offer a 30-day return and exchange policy starting from the delivery date.
Eligibility:
- Items must be unused, in their original packaging, and in the same condition as received.
How to Initiate a Return:
- Contact us at RickyStark4524@hotmail.com with your order number and the reason for the return.
- Our support team will provide step-by-step instructions for returning the item.
Refunds:
- Once we receive and inspect the returned item, refunds will be processed within 5–10 business days and issued to the original payment method.
Exchanges:
- If you prefer an exchange, a replacement will be shipped after the original item is received and verified.
Return Shipping Costs:
- Customers are responsible for return shipping unless the item arrives defective, damaged, or incorrect.